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Shipping and Handling

  • Shipping and handling charges within North America. are calculated according to the table on this page. All Orders carry a 7% Shipping and Handling Fee. In some cases the Shipping is already incorporated into the Price. If this is the Case it will be posted and stated.
  • Please contact us for shipment on Multiple orders. Products will be shipped out 24-48 hours from the time of purchase. Please allow 2-4 weeks for delivery. In some cases orders may take up to 10 weeks for the Item to arrive. We very rarely hold the products in Stock. Products are dispatched from our European Taiwanese Distributors. Drop shipment are sometimes made directly from the distributro. Please contact us prior for notification of availability. We do not in any way carry a Stock of Products. We are currently doing Lot shipments and we build orders as they come in.  Our Lot shipments are processed every 4 weeks. If the Product is available it will be sent out the Next day. We use Express Post, Fedex and UPS to our Discresion. For Large Orders we ship by DHL or TNT. All Orders are Insured against theft or loss. All orders carry Tracking numbers and Insurance.

    Average order processing time is 24 hours. Usually orders placed before 2pm E.S.T. are shipped out the same day. However, due to various reasons (payment verification problems, incomplete information, warehouse discrepancies, complicated upgrades, etc.) some orders may take longer to process. We will contact you if additional information is required or order is delayed for more than 10 days.


    Primarily we ship only International orders. Please Understand that we are not responsible for shipments made to U.S.A. We can guarantee delivery but usage is different then the Sale of our Products. All sales are for Export and Only for Export! Any sales are under the pretences that phone will be used ourside of North America! The Customer takes full Liability, we are not responsible for any wrong doing. These Items are not FCC Approved and are not to be used in U.S.A. The Engenius Product is Excluded from this Ban.


    **Warning!! Long Range Cordless Phones not to be used in U.S.A.  FOR EXPORT ONLY!!